FAQs

How can I contact Top Daddy Gear?

Email us at info@topdaddygear.com or leave us a message using the contact form located on our contact page.

Do you ship worldwide?

Yes.

Where do you ship from?

Worldwide from various locations.

Can I change or cancel my order?

Yes, please refer to our refund policy.

What payment methods do you accept?

Most major credit cards and payment methods are accepted such as Visa, Matercard, Maestro, Discover, Diners Club, PayPal, Apple Pay, Google Pay etc.

When will my order be processed?

Usually within 1-3 days.

How long will it take to recieve my order?

3-15 days depending on product location and customer destination.

What if I don't recieve my order?

Report back to us and we'll sort it. If you haven’t received your order within 15 days of receiving the shipping confirmation email, please contact us at info@topdaddygear.com with your name and order number, and we will look into it for you.

Will I be charged with customs and taxes?

Depending on size, weight and value, your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.

How do I return an item?

Refer to our refund policy and start the refund process by contacting us at info@topdaddygear.com.

When will I recieve my refund?

If approved, you’ll be automatically refunded on your original payment method within 10 business days.